Want To Make A Difference?
At Acelleron, your passion can touch and improve the lives of people in your community every day. We value our employees as our most important asset. If you enjoy helping others and making a difference in people’s lives, working for Acelleron could be a perfect fit.
Apply online if you are interested in exploring career opportunities. Please note that applicants must reside in one of the following states: ME, NH, VT, MA, CT, RI, PA, NJ, FL, TX, OH, or NY.
Current Openings
Customer Care Specialist (Remote)
Are you passionate about breastfeeding and looking to work from home? Do you want to be affiliated with one of the best health and wellness companies around? For 7 straight years, Acelleron, a Preferred Home Health Care company, has been voted as one of Fortune’s Best Place to Work in the Health Care Industry.
If so, this position may be for you!
First impressions can make or break a customer’s perception of an organization. This is why our Customer Care Specialist role is about more than just managing inbound/outbound phone calls and processing orders – it’s about creating a journey for our expecting families and helping them find the right product(s) for their needs.
You will be on the front-line, working as part of our Customer Care Team. You will make your mark in our most critical department that provides superior service and support to our customers.
We will trust you to:
- Provide outstanding customer service to our customers and manage 50-100 inbound/outbound phone calls daily
- Professionally expedite and process orders
- Manage inbound online chat inquiries
- Transfer customer calls to appropriate business areas
- Identify, research, and resolve customer issues using company software
- Be a team player and work in a team environment
Requirements:
- Must be able to adhere to an 8:30 – 5 PM EST schedule
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking and problem-solving skills
- Bilingual a plus
- Knowledge of breast pumps and/or breastfeeding a plus
- Comfortable with Microsoft Outlook and other MS Office applications
- Applicant must reside in one of the following states: ME, NH, VT, MA, CT, RI, PA, NJ, FL, TX, OH, or NY
If this sounds like you:
If you think you are a good match, driven, and eager to learn, then apply! If we feel you’re a good fit, we will get in touch to let you know what the next steps are.
The starting salary is $40,000 with the potential to earn up to $47,500 through performance-based monthly bonuses. Starting offers will be made based on experience. Additional income can be earned via overtime. Benefits also include medical, dental, and vision.
Customer Care Specialist (In-office)
Are you passionate about breastfeeding? Do you want to be affiliated with one of the best health and wellness companies around? For 7 straight years, Acelleron, a Preferred Home Health Care company, has been voted as one of Fortune’s Best Place to Work in the Health Care Industry.
If so, this position may be for you!
First impressions can make or break a customer’s perception of an organization. This is why our Customer Care Specialist role is about more than just managing inbound/outbound phone calls and processing orders – it’s about creating a journey for our expecting families and helping them find the right product(s) for their needs.
You will be on the front-line, working as part of our Customer Care Team. You will make your mark in our most critical department that provides superior service and support to our customers.
We will trust you to:
- Provide outstanding customer service to our customers and manage 50-100 inbound/outbound phone calls daily
- Professionally expedite and process orders
- Manage inbound online chat inquiries
- Transfer customer calls to appropriate business areas
- Identify, research, and resolve customer issues using company software
- Be a team player and work in a team environment
Requirements:
- Must be able to adhere to an 8:30 – 5 PM EST schedule
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking and problem-solving skills
- Bilingual a plus
- Knowledge of breast pumps and/or breastfeeding a plus
- Comfortable with Microsoft Outlook and other MS Office applications
- Applicant must reside in one of the following states: ME, NH, VT, MA, CT, RI, PA, NJ, FL, TX, OH, or NY
If this sounds like you:
If you think you are a good match, driven, and eager to learn, then apply! If we feel you’re a good fit, we will get in touch to let you know what the next steps are.
The starting salary is $40,000 with the potential to earn up to $47,500 through performance-based monthly bonuses. Starting offers will be made based on experience. Additional income can be earned via overtime. Benefits also include medical, dental, and vision.
Customer Care Specialist (Remote) – Spanish Speaking
Are you passionate about breastfeeding and looking to work from home? Do you want to be affiliated with one of the best health and wellness companies around? For 7 straight years, Acelleron, a Preferred Home Health Care company, has been voted as one of Fortune’s Best Place to Work in the Health Care Industry.
If so, this position may be for you!
First impressions can make or break a customer’s perception of an organization. This is why our Customer Care Specialist role is about more than just managing inbound/outbound phone calls and processing orders – it’s about creating a journey for our expecting families and helping them find the right product(s) for their needs.
You will be on the front-line, working as part of our Customer Care Team. You will make your mark in our most critical department that provides superior service and support to our customers.
We will trust you to:
- Provide outstanding customer service to our customers and manage 50-100 inbound/outbound phone calls daily
- Professionally expedite and process orders
- Manage inbound online chat inquiries
- Transfer customer calls to appropriate business areas
- Identify, research, and resolve customer issues using company software
- Be a team player and work in a team environment
Requirements:
- Must be able to adhere to an 8:30 – 5 PM EST schedule
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking and problem-solving skills
- Fluent in Spanish
- Knowledge of breast pumps and/or breastfeeding a plus
- Comfortable with Microsoft Outlook and other MS Office applications
- Applicant must reside in one of the following states: ME, NH, VT, MA, CT, RI, PA, NJ, FL, TX, OH, or NY
If this sounds like you:
If you think you are a good match, driven, and eager to learn, then apply! If we feel you’re a good fit, we will get in touch to let you know what the next steps are.
The starting salary is $40,000 with the potential to earn up to $47,500 through performance-based monthly bonuses. Starting offers will be made based on experience. Additional income can be earned via overtime. Benefits also include medical, dental, and vision.
Customer Care Specialist (In-office) – Spanish Speaking
Are you passionate about breastfeeding? Do you want to be affiliated with one of the best health and wellness companies around? For 7 straight years, Acelleron, a Preferred Home Health Care company, has been voted as one of Fortune’s Best Place to Work in the Health Care Industry.
If so, this position may be for you!
First impressions can make or break a customer’s perception of an organization. This is why our Customer Care Specialist role is about more than just managing inbound/outbound phone calls and processing orders – it’s about creating a journey for our expecting families and helping them find the right product(s) for their needs.
You will be on the front-line, working as part of our Customer Care Team. You will make your mark in our most critical department that provides superior service and support to our customers.
We will trust you to:
- Provide outstanding customer service to our customers and manage 50-100 inbound/outbound phone calls daily
- Professionally expedite and process orders
- Manage inbound online chat inquiries
- Transfer customer calls to appropriate business areas
- Identify, research, and resolve customer issues using company software
- Be a team player and work in a team environment
Requirements:
- Must be able to adhere to an 8:30 – 5 PM EST schedule
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking and problem-solving skills
- Fluent in Spanish
- Knowledge of breast pumps and/or breastfeeding a plus
- Comfortable with Microsoft Outlook and other MS Office applications
- Applicant must reside in one of the following states: ME, NH, VT, MA, CT, RI, PA, NJ, FL, TX, OH, or NY
If this sounds like you:
If you think you are a good match, driven, and eager to learn, then apply! If we feel you’re a good fit, we will get in touch to let you know what the next steps are.
The starting salary is $40,000 with the potential to earn up to $47,500 through performance-based monthly bonuses. Starting offers will be made based on experience. Additional income can be earned via overtime. Benefits also include medical, dental, and vision.